Amy Kerr

Technical Training and Communication


Professional profile

Over the past 11 years, Amy has worked with a number of large software companies including Microsoft, Cisco Systems, and Avaya. She advises clients on using new technologies to deliver product information that enhances customer support and builds online communities.

Professional Experience

  • Buckeye AssociatesJan 2008 - present
    Technical Training Consultant
  • Training ManagerJun 2001 - Jun 2007
    Healthcare Automation (now Mediware)
  • Program ManagerJan 1996 - Apr 2001
    Microsoft

Education

  • M.S., Technical Communication1999 - 2001
    University of Washington
  • B.A., History1984 - 1988
    Georgetown University

Technical Skils

  • Adobe Captivate
  • Adobe Creative Suite
  • HTML5 and CSS
  • WordPress
  • Sharepoint